Penhaligon’s In-Store Services Scripts

Fragrance Profiling 

30 seconds 

You might call Fragrance Profiling a Penhaligon’s specialty – we even have a table dedicated to such a pursuit.  

Through a carefully curated series of questions, we’ll become better acquainted with you, and gain an understanding of what you adore and what you desire. From there, it’s an olfactive journey of discovery towards your perfect scent. 

With a collection boasting some 50 fragrances, we have a scent to delight all dispositions, each with their own unique tale. 

So, come with us, and allow Penhaligon’s to entertain your nostrils with a dose of Britishness. 

15 seconds 

Fragrance Profiling takes place around our dedicated table and is somewhat of a Penhaligon’s specialty. 

Using a series of questions, we’ll lead you on an olfactive journey of discovery, through some 50 fragrances, towards your perfect scent. 

Join Penhaligon’s as we entertain your nostrils with a dose of Britishness. 

Gifting 

30 seconds 

Unwrapping a Penhaligon’s gift is as exciting as selecting the gift itself. 

For those searching for an extra flourish, Penhaligon’s boasts a myriad of gift boxes, and a vessel which doffs its cap to our humble beginnings aside the milliners of St. James, Penhaligon’s signature Hat Box. 

Following a slice of olfactive theatre, our fragrance aficionados will secure your gifts inside the box using Penhaligon’s tissue paper. Decide upon a ribbon and we’ll secure the lid with a Coachman’s Knot – a traditional Victorian parcel transportation technique. 

With Penhaligon’s Gifting Service, you’re in good, and remarkably well-scented, hands. No man or lady about town will argue with that. 

15 seconds 

Gift with an extra flourish, thanks to Penhaligon’s Gifting Service. 

There’s a myriad of luxurious gift boxes. So, following a slice of olfactive theatre, we’ll secure your gifts inside a box with tissue paper, your chosen ribbon and a traditional Coachman’s Knot. 

With Penhaligon’s, you’re in good, and remarkably well-scented, hands. 

Leather Personalisation 

30 seconds 

Penhaligon’s highly regarded leather accessories allow you to add a dash of individuality to your fabulous fragrance. Each day, it will prove a joy to use your scent.  

There are 8 handsome hues of leather fragrance sleeve to choose from, and more fonts, symbols, enamelled brass charms and unique Penhaligon’s icons than one could shake a stick at. 

Take your time and choose with care. Then, we’ll wrap up the Leather Personalisation ceremony by doing just that – masterfully wrapping your newly personalised sleeve. 

15 seconds 

Add a dash of personality with Penhaligon’s Leather Personalisation Programme. 

There are 8 handsome hues of leather fragrance sleeve to choose from, and more fonts, symbols, brass charms and Penhaligon’s icons than one could shake a stick at. 

Then, we’ll wrap up the ceremony by doing just that – masterfully wrapping your newly personalised sleeve. 

Portraits Mansion 

30 seconds 

Somewhere in the rolling British countryside, beneath a majestic canopy of Oaks, lies the ancestral abode of the esteemed Portraits family. 

The Tragedy of Lord George, our noble patriarch, our paragon of masculine elegance, and his – ahem – beloved wife, The Revenge of Lady Balance, preside over Penhaligon’s family of olfactive fiction and their magnificent milieu.  

If only you knew what a tangled web of splendidly scented scandal they weave. It is a rather British affair, after all. 

Dig your nose into every corner, crook and crevice of the Portraits Mansion and acquaint yourself with the parade of personalities that reside there. We are sure you’ll meet someone to whom you’ll take a liking. 

15 seconds 

Somewhere in the rolling British countryside, beneath a majestic canopy of Oaks, lies the home of Penhaligon’s esteemed Portraits family. 

The Tragedy of Lord George. The Revenge of Lady Blanche. Their magnificent milieu. What splendidly scented scandal. If only you knew the half of it. 

Follow your nose inside the Portraits Mansion – we’re sure you’ll meet someone there to whom you’ll take a liking.